can automatically reconnect to devices via Bluetooth
and the wireless 2.4Ghz connection.
1. If the Bluetooth in your device is switched on and the
gamepad is turned off, press the HOME button for 2 seconds to get the reconnection.
2. If the Bluetooth in your device is turned off and the
gamepad is turned on, turn the Bluetooth
on and get them reconnected.
3. If you connect the gamepad with wireless 2.4Ghz
mode, when the gamepad is turned off, press the HOME button of the gamepad for 2 seconds to turn the gamepad on, then they will get
If you connect the gamepad BEFORE entering the game, it is connected under icade mode, which will be recognized as a Bluetooth keyboard. In this case, the phone's input method cannot be used, nor can you type letters.
But if you connect the gamepad AFTER entering the game, it is connected under GCM mode. Under this case, typing will be possible.
You only need to neglect all the Bluetooth connections in your phone, enter the game, and then connect the gamepad.
There may be a compatibility issue in certain mobile models or operation systems. You can update the mobile phone system or contact the official customer service of your mobile phone brand for help to solve the incompatibility between the Bluetooth module and WIFI.
It may be the problem of the gamepad or the compatibility between it and your phone's Bluetooth module. Please try connecting the gamepad with other devices to see whether the problem still exists. If the problem remains, send the gamepad back to us to have it examined.
Please make sure that your phone supports OTG function. If it does but is still not working, please try connecting it with your
computer to check if it is dongle's problem. If you are sure it is the dongle’s
problem, please contact our customer service for replacement.
If your computer is under Windows Vista system, please go to the "Control Panel" - "Device and Printer" and check
out whether the wireless dongle is recognized. If it is recognized, you are
supposed to pull out the wireless dongle and plug it in again.
G3 standard version only has Bluetooth wireless connection to be used on Android mobile phones and tablets. Although you can connect it with smart TVs and TV boxes via Bluetooth, instability may occur.
Besides Bluetooth connection, G3s also has the 2.4Ghz wireless connection module which G3 doesn't have. Equipped with the exclusive X-input module, G3s can even support TV boxes, TVs and PCs besides mobile phones and tablets via 2.4Ghz wireless connection.
When using emulators on PC, some of them may not support D-pad (or mapping of direction button can only be used on analog joystick or D-pad). You can press CLEAR & L3 simultaneously to switch left analog joystick and D-pad (repeat the step to undo).
Only when the finger contacts the metal part in the central grip and makes this part contact the screen can the grip conduct and control directions. Contact on the outer plastic instead of the metal part will make the grip lose its conduction and directions in games.